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Frequently Asked Questions - Help


 

Frequently Asked Questions

 
   

1

I Can't find what I'm looking for! Do you sell it?
2 Are there any alternative ways to pay and order?
3 Do I have to pay VAT on top of the price listed on your website?
4 How quickly can I expect to receive my order?
5 Do you offer a PRICE MATCH for something I've found cheaper?
6 If an item is unsuitable - can I exchange it or have a refund?
7 Are all your products and accessories fully guaranteed?
8 How often do you launch new products?
9 Can I suggest a new gadgets or product for your website?
10 International: Can I pay in an alternative currency to GBP Pounds Sterling?
   

I Can't find what I'm looking for! Do you sell it?

If you don't see a particular product listed on our recently updated website, It might just be the case that haven't had chance to list it yet! Please drop us an email and we'll get back to you quickly or you can phone us on 01932 232100 with you requirements.


Are there any alternative ways to pay and order?

Yes, quite a few! Please click the following link to view all your payment and ordering options.

Alternative Payment Options...


Do I have to pay VAT on top of the price listed on your website?

The total VAT amount due will be calculated at the 'Billing Information' stage of our on-line shopping cart facility. This will include VAT (if applicable) as well as the relevant delivery charge.

Please call us if you are in a UK region that is VAT exempt and we will set up a special on-line account for you.


How quickly can I expect to receive my order?

All orders for stock items received Monday - Friday, during working hours before 2pm, are guaranteed to be dispatched THE SAME WORKING DAY.

Mainland UK orders are sent via leading parcel delivery companies and normally arrive the next working day! (We will always confirm the expected delivery date via e-mail if you're ordering on-line)


Do you offer a PRICE MATCH for something I've found cheaper?

Yes!, please click the pound sign below for more info...

Click Here For Price Match...


If an item is unsuitable - can I exchange it or have a refund?

We understand that when buying products over The Internet, goods may not always be what you expected. That's why all of our products come with a 14 day no-hassle exchange or refund guarantee (subject to our terms of business). Please note: The exchange guarantee excludes 'bespoke' products ordered to customer's specification.


Are all your products and accessories fully guaranteed?

For your peace of mind, all of our products and accessories come with full manufacturers guarantees, normally 12 months as standard. (For specific guarantee/warranty information, please contact us for further assistance).


How often do you launch new products?

We are constantly adding new products to our website! Once they have been thoroughly tested and we are completely satisfied with the product's safety, quality and value for money, we will put them on our site!


Can I suggest a new gadgets or product for your website?

We always appreciate any suggestion for new products that our customers would like to see on our website! If you have any suggestions at all, please use the on-line form provided via the lick shown below...

To 'Suggest a Gadget' you'd like to see on our website... 'Suggest A Gadget'


International: Can I pay in an alternative currency to GBP Pounds Sterling?

The Van Gadgets on-line shopping cart facility is for United Kingdom residents only and we only accept payments in GBP (Pounds Sterling). However...

For customers outside of The United Kingdom, we can supply most of our products by special arrangement. Please contact us via e-mail and let us know what you are interested in buying as well as the destination country.

 

  

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© 2002 - 2017 New World Technology Ltd. Trading As Van Gadgets. Telephone: 01932 232100
Prices Displayed For Sale Exclude UK VAT @ 20%
VanGadgets.co.uk